Clinical Administrator

Job summary

The Gender Identity Clinic (GIC) is the longest established clinic of its kind in the world (1966), and consists of a large multidisciplinary team, with whom the post holder will work. It accepts self-referrals, as well as referrals from primary or secondary care of adults who are gender diverse or dysphoric. Care includes specialist assessment and, where necessary, diagnosis of gender incongruence, and may also include psychological therapies, speech & language therapy, endocrinology, referral for hair removal, referral for surgical procedures and aftercare.

We are looking for an experienced Administrator to join and support the Adult Gender Identity Clinic (GIC). Candidates must demonstrate their ability to support aspects of our clinical work. The suitable candidate is required to provide effective and efficient administration support to our clinical services by ensuring a high standard of data entry, and by making the best use of our system resources.

The post holder will need to be confident in managing busy emails systems from clinicians, managers, and internal and external stakeholders. Within this busy and stimulating clinical team the position will require you to have excellent communication and organisational skills as well as enjoying working within a team setting.

Main duties of the job

The candidate should be able to demonstrate the ability to work as a member of a functional, task-based team, and can ensure they can communicate and liaise with administrative colleagues, patients, family members, external professionals and with clinical practitioners.

This should also include evidence of high-quality skills where attention to detail, strong IT skills and accurate patient data entry skills is essential and demonstrating the ability to use your initiative and prioritise your own workload. Having experience of using Carenotes our electronic patient record is desirable.

Candidates are requested to use the section "Supporting Information" on the application form to set out their reasons for applying and their suitability, referring to the person specification, for this post.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
• We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• Transforming and creating a positive environment for our service users, staff and visitors.
• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave allowance and NHS pension scheme
• We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:

Job responsibilities

Please see the attached job description and person specification for more details of the role and requirements of the vacancy.

Job description