Visa sponsorship evidence
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
From the employer's advert, checked 26 October 2026.
We could not match this employer to the Home Office sponsor register by name. Large employers often register under a different legal name, so this is not a warning on its own.
Check you are eligible before applying. Since 22 July 2025 most new Skilled Worker visas need a degree-level role and a salary of at least £41,700, or £33,400 for new entrants. Some health and shortage occupations are exceptions, and care worker visas are closed to new applicants from abroad. This role may suit people who already have permission to work in the UK. See the visa guide.
About the job
Job summary
Provide a comprehensive administration support service to include typing of a range of documents Receives and deals with telephone calls for the department and taking appropriate action when necessary To act as first point of contact for all patient and carer enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal and external services and partner agencies when necessary as directed. To have excellent communication skills and the confidence and skills to talk to people who may have communication difficulties Ensure that all departmental electronic and paper records are correct and up to date, including accurate filing of general documentation and results if (clinical based) Prepare case notes and patient files front sheets/labels/date of clinic/clinician, History sheet, other information as required by individual clinics. Opening, sorting, distribution and dispatch of post The accurate production, editing of, and storing of documents (i.e., letters to clients, patients and GPs (if clinical based) using appropriate electronic systems (such as audio typing) Use of all Trust information and computer systems for day to day processes e.g. e-mails to receive and pass on information, tracking documentation and notes.
Main duties of the job
Support the day to day call centre
Answer phone and book appointments for patients
Ensure EMIS is running correctly and appointments are booked at the correct location and time
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).
They underpin everything we do and everything we aspire to be as an organisation.
Our mission
We will be exceptional for our patients, our communities and each other
Our vision
We will be a great organisation providing excellent healthcare and opportunities to work and learn
Our values
- Kind: We are caring, supportive and respectful to everyone
- Open: We are honest, transparent and open to new ways of working
- Fair: We listen, value our differences and are inclusive to all
- One team: We work well together and with our communities
Job responsibilities
Job Purpose:
- To provide reception & administrative support to HQ and corporate services and associated health professionals;
- To provide a customer focused service to the users of the building;
Duties and Responsibilities
- To act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed.
- To manage generic email addresses and action/re-direct email correspondence as appropriate.
- To carry out general reception duties where required maintaining a neat and tidy reception environment;
- To access the patient booking system to include arriving patients and booking routine follow up appintments.
- The maintenance of the fob access system to include fob distribution and audit record keeping;
- Maintain signing in attendance sheets and where apppropiate maintain car parking registration details of all staff.
- To display and ensure availability of information sources at reception with an adequate and attractive display of front desk poster and leaflet materials;
- To deal with all internal/external mail and redistribution to relevant department;
- To accept deliveries and ensure these are dealt with promptly;
- To maintain an effective photocopying, scanning, filing and archiving system including records management in line with Trust policy;
- To provide relief cover at other locations as required by Management
- To report any faults, defects or building defects to the CAFM Helpdesk;
- To maintain appropriate levels of stationery stock; to place requisitions onto the Purchase Ordering system;
- To book meeting rooms within the premises and keep room availability updated as appropriate;
- To update and maintain corporate diaries as requested;
- To undertake delegated duties commensurate with the banding;
- To attend local team meetings as and when directed by Line Manager;
Please find attached Full Job Description.
Job description
Advert text from North Cheshire and Mersey NHS Foundation Trust (BCH), published on NHS Jobs. Read the original advert.
Visa sponsorship depends on the employer offering you the job and on you meeting the visa rules, including salary and English requirements. Check the current rules on GOV.UK and confirm details with the employer.